Uncollected child procedure

Policy

Parents/carers are encouraged to be prompt when collecting.  It is essential that pre-school staff know who is collecting each child. Members of staff must be informed prior to collection if a parent is not collecting and this detail must be placed in the pick up book or sent in an email and a secret word will be required for security and varification. If a child is not collected and no adult is contactable after one hour from pick up time this is treated as a safeguarding incident.

Procedure

In the event of a child not being collected, every effort will be made to contact the parent/guardian through the phone numbers provided on the child’s registration form.

If no contact can be made, then the additional emergency contact number provided on the registration form will be used. In no circumstances will the child be left unattended. If no contact can be made with the parent/guardian social services will be contacted.

Parents are asked to phone or email if they are running late.